[Josh]

Right to start off i'd like to point out I don't really know a lot about computers and i've never come against a form of virus that I cant get rid of by just doing a simple system restore. I've tried quite a few different anti rootkit and virus scans recently and i'm not getting anywhere. I don't really even know what to ask but just need help in knowing what to do to try and get this off of my computer :(

thanks in advance for any replies.

[Buster_BSA]

Steps you can try:

1) Download Kaspersky Rescue Disk from here: http://rescuedisk.kaspersky-labs.com/re ... cue_10.iso
2) Burn the iso and boot computer from there.
3) Before starting the scan update detection databases
4) Scan computer and remove detected items

Let us know if that helps you.

[Josh]

Right, so with this process is it going to be fairly straight forward even for somebody like me who knows little about computers?

[Josh]

I'm about to give it a go now, if I have to tell you how it went by going on my phone then you'll know i've blown my computer up haha :)

[Josh]

I'm not sure if anybody can help me with this but if I boot using the rescue disk I can't connect to the internet (or at least i don't know how even if it is possible) so i cannot update the definitions. Is there a way to download the definitions on to the disk before or something?

Thanks for the help so far Buster this seems like one of the more likely ways to clean my computer.

[Buster_BSA]

I'm not sure if anybody can help me with this but if I boot using the rescue disk I can't connect to the internet (or at least i don't know how even if it is possible) so i cannot update the definitions. Is there a way to download the definitions on to the disk before or something?

Thanks for the help so far Buster this seems like one of the more likely ways to clean my computer.

Read here: http://agnipulse.com/2009/12/kaspersky- ... k-updater/

Definitions should be enough updated anyway.

[Josh]

I didn't update the definitions as you said you thought it would be enough and it appears it has been, the scan said it removed a rootkit and AVG (which is what was telling me it was a rootkit) is saying my system is clean. So thanks a lot for all the help, i'm not 100% sure it's all dealt with perfectly yet but if anything else pops up i'll let you know.

Thanks again!

[Buster_BSA]

You are welcome!